..MySkyline~*~

How to get the possibility of the main cause of the problems if there are no clues about the problem/s it self at all? it's maybe become harder to get solutions also. But it is the way that must to be do if we debugging. The core problem/s must be find by trying all the possibilities that cause the problem/s exist or we can say that the step that taken when the problem/s will exist. But there is a way that make the debugging can be simpler. The way that i want to explain is taken from debugging some error when a project is being developed. Some developer will make some template that the tester or user whose use the project could give additional informations to the developer which can help them to resizing "the area of finding the core of the problem/s" became small.
There are the simple questions which used to be the template for the tester or the user...

1.What steps will reproduce the problem?
example answer :
- login to the system with the role as manager
- go to "list employee's" page
- fill the search text field than push the button "go search"

2.What is the expected output? What do you see instead?
example answer :
- list of the employee/s that match with the keyword that i fill before in the search text field

Instead the following error occurs :
javax.servlet.jsp.JspException: java.lang.NoClassDefFoundError:
jsp_servlet/_tags/_ext/__panel_tag
at jsp_servlet.__index$JspFragmentHelper.invoke(__index.java:756)
at jsp_servlet._tags._ext.__viewport_tag.doTag(__viewport_tag.java:604)
at jsp_servlet.__index$JspFragmentHelper.invoke0(__index.java:200)
at jsp_servlet.__index$JspFragmentHelper.invoke(__index.java:717)
at jsp_servlet._tags._ext.__body_tag.doTag(__body_tag.java:424)
at jsp_servlet.__index._jspService(__index.java:146)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at
weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:226)
at
...
...
...

3.What version of the product are you using? On what operating system?
example answer :
- Bea Weblogic 10.0, Bea Workshop 10.0, Firefox 2.0, Linux ubuntu

4.Please provide any additional information below.
example answer :
- sometimes the system will not responding if the list that i want to get is big or will take long time to respond

And there are many other sample of questions that can used to make the developer understand where to start debugging. Not like "not knowing at all where to start debugging". Maybe tracing the problem can take the developer by him/herself but there will make the process take more time, longer. So start debugging with the simpler way...! :)



sorry for my bad english
source : exttld.com